Privacy notice
Draft for review. This is a plain-language starting point, not legal advice. Have it reviewed by a qualified professional before launch, especially for California (CCPA/CPRA), CAN-SPAM and TCPA/WhatsApp rules.
Who we are
Balaian is a web and social media agency based in Yerevan, Armenia. Contact: email. Address: [PLACEHOLDER POSTAL ADDRESS].
What we collect
When you use the form on this site we collect your name, business name, phone or WhatsApp number, email address, optional website address, the services you picked, whether you ticked the WhatsApp box, and the page language. If you arrived from a link we sent you, we also record a short reference code in that link so we know which message you responded to.
How we use it
To reply to your request, prepare a plan and quote, and keep a record of our conversation. We message you on WhatsApp only if you ticked the WhatsApp box, and you can reply STOP at any time.
Who sees it
We do not sell your details. They are processed by the form provider and tools we use to receive and store requests (for example Formspree or a similar service, and email). [PLACEHOLDER: list actual providers.] Your data may be processed in the United States and Armenia.
How long we keep it
[PLACEHOLDER: for example, 24 months after our last contact.] Ask us sooner and we will delete it.
Your choices
You can ask to see, correct or delete your data, or stop all contact, at any time. Use the unsubscribe page or email us. California residents have additional rights; email us to use them.
Cookies and analytics
This site sets no tracking cookies. It remembers your language choice and any link reference code in your browser's local storage. If analytics are added, this notice will be updated.